University Hospitals and Reserve Care Announce Next Phase of Hospice and Palliative Care Partnership
FOR IMMEDIATE RELEASE
University Hospitals and Reserve Care Announce Next Phase of Hospice and Palliative Care Partnership
Organizations will conclude joint venture while continuing relationship focused on high-quality, patient-centered care
CLEVELAND — SEPT. 17, 2026 — University Hospitals and Reserve Care today announced the next phase of their longstanding relationship, with plans to conclude patient operations of Reserve Care Hospice at University Hospitals, their hospice joint venture, over the coming weeks while continuing their relationship focused on hospice and palliative care.
For nearly eight years, Reserve Care Hospice at University Hospitals, formerly Hospice of the Western Reserve at University Hospitals, has been a successful and collaborative joint venture. Together, University Hospitals and Reserve Care have cared for thousands of patients and families across Northern Ohio, providing high-quality hospice care at some of life’s most critical moments.
As the healthcare landscape continues to evolve, University Hospitals and Reserve Care have been evaluating how the organizations can best work together to meet the changing needs of patients and families. That includes ensuring access to high-quality hospice care while exploring opportunities to reach more people through community-based serious illness management and palliative care.
Through those discussions, the organizations determined they can continue providing hospice and palliative care services and pursue new opportunities together outside of the current joint venture structure.
Reserve Care will continue its relationship with University Hospitals as a preferred provider of hospice and palliative care services, supporting the organizations’ shared commitment to patient-centered care and expanding opportunities to serve more patients and families in need.
“We are incredibly proud of what Reserve Care and University Hospitals have accomplished together over the past eight years,” Bill Finn, Reserve Care president and CEO, said. “This next phase allows us to build on that strong foundation while creating new opportunities to work together on behalf of patients and families. What remains unchanged is our shared commitment to ensuring people facing serious illness have access to exceptional, compassionate care.”
“University Hospitals remains committed to ensuring our patients and families have access to high-quality hospice and palliative care when they need it,” said Dr. Peter J. Pronovost, UH Chief Quality & Clinical Transformation Officer and President of the UH Veale Healthcare Transformation Institute. “We value our longstanding relationship with Reserve Care and look forward to continuing our work together in ways that support patient choice, enhance the patient experience and meet the evolving needs of the communities we serve.”
Reserve Care is a trusted, nonprofit, 4-star hospice provider with nearly 50 years of experience, serving the entire University Hospitals service area and providing all four levels of hospice care.
Both organizations will work closely together through the transition to ensure continuity of care for patients and families currently receiving services through the joint venture. Current patients and families will be supported as they transition to Reserve Care Hospice or another hospice provider of their choice.
“We are grateful to the physicians, nurses, aides, social workers, spiritual care professionals, volunteers and many others who have made this partnership successful,” Finn said. “Their work has made a meaningful difference for thousands of families across Northern Ohio.”
About University Hospitals / Cleveland, Ohio
Founded in 1866, University Hospitals serves the needs of patients through an integrated network of more than 20 hospitals (including 5 joint ventures), more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio. The system’s flagship quaternary care, academic medical center, University Hospitals Cleveland Medical Center, is affiliated with Case Western Reserve University School of Medicine, NEOMED, Oxford University, Technion Israel Institute of Technology, and National Taiwan University College of Medicine. The main campus also includes the UH Rainbow Babies & Children's Hospital, ranked among the top children’s hospitals in the nation; UH MacDonald Women's Hospital, Ohio's only hospital for women; and UH Seidman Cancer Center, part of the NCI-designated Case Comprehensive Cancer Center. UH is home to some of the most prestigious clinical and research programs in the nation, with more than 3,400 active clinical trials and research studies underway. UH Cleveland Medical Center is perennially among the highest performers in national and international ranking surveys, including “America’s Best Hospitals” from U.S. News & World Report and UK Brand Finance. UH is also home to 19 Clinical Care Delivery and Research Institutes. UH is one of the largest employers in Northeast Ohio with more than 30,000 employees. Follow UH on LinkedIn, Facebook and Twitter. For more information, visit UHhospitals.org.
About Reserve Care / Cleveland, Ohio
Reserve Care is a nonprofit provider of hospice, palliative and supportive care serving communities across Northern Ohio. With a focus on dignity, comfort and connection, Reserve Care supports patients and families, offering expert care, guidance and compassion when it matters most. For more information, visit reserve-care.org.
Media Contacts:
University Hospitals
Ansley Kelm
Reserve Care
Elizabeth McIntyre
216. 294. 6518